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Patient privacy and dignity are taken very seriously and there are strict data privacy processes in place. 

Staff on the ward only gain access to a video image that could identify a patient when taking a spot-check pulse rate and breathing rate observation. This “clear” video is limited to a few seconds (up to a maximum of 15 seconds). This is long enough for staff to complete a short safety check just like their usual observation rounds. 

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Staff can also access anonymised (blurred) images into the room during or directly after an alert. This is to support on-the-spot clinical decision making so that they can quickly get the right help to an individual. 

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These are the only scenarios when staff may view into the room using the infrared sensitive camera.

In the background, Oxevision is continuously working, however, no identifiable video images are retained for more than 24 hours and these are unavailable to staff on the ward unless they specifically request them to support the investigation of a safety incident. Under strict governance, a provider can gain access to this data, for example, in an older adult setting when there has been an unwitnessed fall. Requests must be received within 24 hours before the video data is routinely written over. Please refer to your Trust’s process for requesting and retaining data, including whether patients should be consulted.

All other retained Oxevision data is anonymous.